A Verizon customer has filed a complaint after representatives removed his cellphone insurance without informing him, leaving him unable to claim for his wife's missing device and prompting plans to ...

Verizon will issue $20 credits to customers after a major service outage on Wednesday that left more than 1 million customers without service for several hours. The carrier says service is restored ...

An iPhone customer claims that Verizon tried foisting a used phone as new on her. The Crazy Lunch Lady, CLL for short, (@thecrazylunchlady) recounted her frustration in a viral TikTok. Her video ...

Verizon customers in Illinois who were impacted by a seven-hour outage will be offered a $20 credit, according to USA TODAY. The nation's largest wireless network outage began around 11:30 p.m. CT on ...