Salesforce (CRM) Disables Klue Integration After Data Breach Exposes Customer Data

A data breach involving the Klue Battlecards integration exposed Salesforce customer data and led Salesforce to disable the ...
Small Business Trends on MSN

Salesforce expands AI CRM with acquisition of m3ter for dynamic pricing

Discover how Salesforce's acquisition of m3ter enhances its AI CRM capabilities, introducing dynamic pricing features that ...
CIO

Salesforce unveils AI Help Agent with pay-per-resolution pricing

The pre-packaged customer service agent can be deployed across channels to autonomously resolve customer issues $2 at a time.

Salesforce to acquire customer AI agent platform Fin for $3.6B

Salesforce (CRM) is acquiring customer agent platform provider Fin for about $3.6B, subject to customary purchase price ...

Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings

Businesses are accelerating their agentic offerings for enterprises as competition heats up.
ZDNet

Salesforce starts Slack integrations with Slack-First Customer 360 with more on deck

Salesforce launched its first integrations with newly acquired Slack across its clouds and Customer 360. The effort is aimed at hybrid work and the "digital HQ" as well as resolving customer issues ...
Demand Gen Report

Salesforce to Acquire Fin to Boost AI Capabilities

Salesforce will acquire Fin for $3.6 billion to expand AI customer service capabilities and accelerate adoption of autonomous ...

Salesforce: Taking Advantage Of The Market's Misunderstanding Of Enterprise Software

Salesforce stock intrinsic value: $386.80 vs. $150.12—158% upside. Click to see why AI “SaaSpocalypse” fears may be overblown ...