President of the Nashville office of Dalton Agency, Jeff is a former journalist with 30+ years of experience as a PR professional. Everyone—certainly every business owner—gets cold sales calls. No one ...

Many security-conscious people probably think they’d never fall for a phone-based phishing scam. But if your response to such a scam involves anything other than hanging up and calling back the entity ...

Millions of phone calls from customers were "likely mishandled" over nearly a three-year period, the regulator says.