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“I’ve been avoiding having the ownership conversation with Louis,” Ron confided during a coaching session. “I know he’ll get upset.” Then he paused and took a deep breath, “I need to just do it.” In ...

In all professions, leaders must have courageous conversations with their team members to help those people to learn and develop. Recently, I witnessed a process that can be helpful to having those ...

Most of us still like to think of ourselves as people who can talk things through. We say we value openness, nuance and honest disagreement. We teach our children to use their words. We tell our ...

Whether with family members or work colleagues, the ability to have a productive discussion when there is disagreement is increasingly challenging, especially when the discussion veers into politics.

“Daddy, look! There’s a brown lady.” The blonde-haired, blue-eyed toddler yelled and pointed at me as he sat in his shopping cart. After an awkward second or two of silence followed by a nervous ...