Updates to its Control Hub will allow Webex by Cisco admins to resolve issues faster and better manage user licenses. Webex by Cisco has announced several new enhancements to its Control Hub, aimed at ...

Team collaboration. Sounds redundant. Isn’t collaboration inherently about teams working together? Isn’t every team interaction about getting things done? Collaboration has always connected us. At ...

Webex by Cisco (herein referred to as Webex) is well known as a unified communications and collaboration (UC&C) and UC as a Service (UCaaS) vendor. In October 2023, Cisco made several announcements, ...

Cisco’s Webex AI Agent automates contact center inquiries with conversational intelligence for quick and effective issue resolution New Webex AI Agent, AI Agent Studio and Cisco AI Assistant for Webex ...

New Webex AI Quality Management uniquely empowers supervisors with actionable insights and real-time coaching with visibility across both AI and human agents. Webex AI Agent and Cisco AI Assistant for ...